Frequently Asked Questions

Getting to Holiday Inn Resort Kandooma Maldives

Holiday Inn Resort Kandooma Maldives is located in the South Malé Atoll, around 35 km south of Malé. The island is accessible via a scenic 45-minute speedboat ride from Velana International Airport (MLE).

Guests arriving at Velana International Airport can arrange transfers to Holiday Inn Resort Kandooma Maldives by providing international flight details at least 24–48 hours prior to arrival. Resort staff greet guests at the airport arrival hall with a ‘Holiday Inn’ sign or at Counter D-01.

Airport transfer charges for Holiday Inn Resort Kandooma Maldives: USD 150 for adults (round-trip), USD 75 for children aged 4–12, and complimentary for children under 3.

Shared speedboat transfers to Holiday Inn Resort Kandooma Maldives may involve up to 40 minutes of wait time depending on guest arrivals.

All guests of Holiday Inn Resort Kandooma Maldives are welcomed warmly upon arrival to begin their Maldives resort holiday in comfort.

Check-In, Check-Out, and Cancellation Policies at Holiday Inn Resort Kandooma Maldives

Check-in time at Holiday Inn Resort Kandooma Maldives is from 2:00 PM. Check-out time is by 12:00 PM. Early check-in and late check-out are subject to availability and may incur additional charges.

Cancellation policies at Holiday Inn Resort Kandooma Maldives vary by rate and booking type. Please review terms and conditions at the time of reservation.

Reception at Holiday Inn Resort Kandooma Maldives offers check-in/check-out services, currency exchange, luggage storage, and administrative services such as printing and photocopying.

Accommodation Options at Holiday Inn Resort Kandooma Maldives

Holiday Inn Resort Kandooma Maldives offers 154 villas including Garden Villas, Beach Villas, Beach Houses, and Overwater Villas. Each villa features open-air bathrooms, rain showers, and modern comforts for your Maldives villa experience.

Families staying at Holiday Inn Resort Kandooma Maldives can choose from 2-Bedroom Family Beach Houses, 2-Bedroom Overwater Villas, and the spacious 3-Bedroom Beach Pool Villa.

Baby cots are available free of charge for infants under 2 years. Overwater Villas at Holiday Inn Resort Kandooma Maldives require a signed waiver for guests with children.

Children aged 13 and older are considered adults at Holiday Inn Resort Kandooma Maldives.

All villas at Holiday Inn Resort Kandooma Maldives feature British 3-pin sockets and a provided adaptor. Hairdryers, in-room temperature control, and minibar options are available.

Laundry and pressing services are offered with same-day return for items collected before 11:00 AM.

Dining at Holiday Inn Resort Kandooma Maldives

Guests at Holiday Inn Resort Kandooma Maldives can enjoy dining at Kandooma Café, The Asian Kitchen, Bokkuraa Pool Deck, and through In-Villa Dining.
Bars and lounges include BAR-Aveli Beach Bar, Sunset Bar, Lounge Bar, and Bokkuraa Pool Deck.

Holiday Inn Resort Kandooma Maldives provides vegetarian and halal options. Special dietary meals can be arranged in advance.

Room service at Holiday Inn Resort Kandooma Maldives operates from 6:30 AM to 11:00 PM with a delivery time of approximately 30 minutes.

Breakfast is served from 6:30 AM to 10:30 AM at Kandooma Café. In-villa breakfast is available at additional cost.

Meal Plans at Holiday Inn Resort Kandooma Maldives

The Half Board package at Holiday Inn Resort Kandooma Maldives includes daily breakfast and dinner at Kandooma Café, plus a 20% discount at The Asian Kitchen and benefits from the IHG Kids Stay & Eat Free program.

The Full Board package at Holiday Inn Resort Kandooma Maldives includes daily breakfast, lunch, and dinner at Kandooma Café or Bokkuraa Pool Deck with a 3-course set menu.

The All-Inclusive package at Holiday Inn Resort Kandooma Maldives offers all meals, snacks, selected alcoholic and non alcoholic beverages, meals at The Asian Kitchen, plus a 20% spa discount. It is considered among the best all-inclusive packages in the Maldives.

Celebrations and Honeymoons at Holiday Inn Resort Kandooma Maldives

Honeymooners staying at least 3 nights at Holiday Inn Resort Kandooma Maldives enjoy floral bed décor, a welcome card, a honeymoon cake, and a romantic dinner (charges apply). For 7+ nights, guests also receive sparkling wine, chocolate strawberries, and a 3-course beach dinner.

A valid wedding certificate dated within 6 months of the stay is required for honeymoon offers at Holiday Inn Resort Kandooma Maldives.

Guests celebrating birthdays or anniversaries receive a celebration cake, floral turndown, and personalized greeting card.

Weddings and Events at Holiday Inn Resort Kandooma Maldives

Holiday Inn Resort Kandooma Maldives offers bespoke wedding services in the Maldives including beachfront ceremonies, vow renewals, floral decor, celebration dinners, and full event coordination.

To book a Maldives wedding at Holiday Inn Resort Kandooma Maldives, contact our wedding planner at least 6 months in advance to secure your preferred date.

Private beach receptions and dinners can be arranged for wedding parties and other special occasions at Holiday Inn Resort Kandooma Maldives. Destination weddings in the Maldives are popular at Holiday Inn Resort Kandooma Maldives.

Recreational Activities at Holiday Inn Resort Kandooma Maldives

Holiday Inn Resort Kandooma Maldives offers activities such as guided snorkelling, dolphin cruises, sunset boat trips, fishing excursions, paddleboarding, and visits to local islands.

Kandooma Maldives features a 1.5 km jogging track for guests who enjoy running or walking during their holiday.

Surfing at Holiday Inn Resort Kandooma Maldives is available through accommodation packages with The Perfect Wave Travel Group.

The Dive Free Program offers certified divers staying 3+ nights up to 2 complimentary group dives daily (2 divers per room max) including gear, air/nitrox, and transfers.

One complimentary snorkelling tour is included per stay. Additional snorkelling trips at Holiday Inn Resort Kandooma Maldives are available at a small charge.

Kayaking is complimentary for 1 hour per day. Additional time is chargeable and subject to availability.

All water sports at Holiday Inn Resort Kandooma Maldives depend on weather and sea conditions.

Excursions must be booked through the resort for insurance and safety purposes.

The resort’s main pool is open daily from 6:00 AM to 6:00 PM. Children must be supervised at all times as no lifeguard is on duty.

Spa & Wellness at Holiday Inn Resort Kandooma Maldives

Kandooma Spa by COMO Shambhala at Holiday Inn Resort Kandooma Maldives offers massages, facials, body treatments, and couples’ therapies in a tranquil garden setting.

Spa treatments include signature massages, scrubs, wraps, and wellness packages. The spa is open daily from 9:00 AM to 9:00 PM.

All-Inclusive guests at Holiday Inn Resort Kandooma Maldives receive a 20% discount on spa treatments. Seasonal promotions may also be available.

A fully equipped fitness centre is available 24/7 to all guests and is accessible via your villa keycard.

Family Amenities and Kids Club at Holiday Inn Resort Kandooma Maldives

Holiday Inn Resort Kandooma Maldives is a leading family resort in the Maldives, offering the Kandoo Kids’ Club for children aged 4 to under 13 years and a variety of family-focused amenities.

The Kandoo Kids’ Club at Holiday Inn Resort Kandooma Maldives is open daily from 8:00 AM to 8:00 PM and features a splash pool, water slide, nap area, and playrooms with games and creative activities.

Parents may supervise children at the Kids’ Club or leave them in the care of our trained staff.

Babysitting services are available for children under 4 at a rate of USD 17/hour. Booking at least 5 hours in advance is required. A second babysitter is needed for more than two children.

Daily kids’ activities include face painting, arts and crafts, outdoor games, and cake decorating.

The IHG Kids Stay & Eat Free program allows up to two children under 13 to stay and eat free when sharing a room with two adults and ordering from the Kids’ Menu. Complimentary baby cots are available; rollaway beds may incur charges.

Groups, Meetings, and Conferences at Holiday Inn Resort Kandooma Maldives

Holiday Inn Resort Kandooma Maldives offers a variety of venues for group events, business meetings, and incentive travel, including a permanent, air-conditioned marquee and beachfront spaces.

Our team can assist with event planning, AV setup, team-building activities, and custom dining experiences for groups of all sizes.

Sustainability Practices at Holiday Inn Resort Kandooma Maldives

Holiday Inn Resort Kandooma Maldives follows IHG’s Journey to Tomorrow framework, focusing on sustainability and environmental responsibility.

Sustainability practices include eliminating single-use plastics, coral propagation programs, energy-efficient lighting and cooling systems, and support for local marine conservation.

Towel reuse: Towels hung on the rail indicate reuse. Towels placed on the floor or door indicate replacement.

Daily mosquito fogging is conducted between 5:30 PM and 6:30 PM using eco-safe methods approved by local health authorities.

Payment and Booking Policies at Holiday Inn Resort Kandooma Maldives

Accepted payment methods include Visa, MasterCard, American Express, UnionPay, Apple Pay, Google Pay, and Alipay. Cash is accepted in USD, EUR, GBP, and AUD.

Holiday Inn Resort Kandooma Maldives is a private island. Only registered in-house guests are allowed on the property; day visitors are not permitted.

IHG One Rewards at Holiday Inn Resort Kandooma Maldives

IHG One Rewards points can be redeemed for Room-Only stays in standard rooms at Holiday Inn Resort Kandooma Maldives when booking through the IHG website.

IHG One Rewards members may receive complimentary upgrades to the next available room category, subject to availability. Overwater Villas, Family Beach Houses, and 2- and 3-bedroom villas are not eligible for upgrades.

Weather in the Maldives – What to Expect at Holiday Inn Resort Kandooma Maldives

The Maldives enjoys warm tropical weather year-round. The dry season runs from November to April, while the wet season spans May to October and may include brief showers.

Even during the wet season, guests at Holiday Inn Resort Kandooma Maldives can expect sunshine and continued resort activities.

Safety and Security at Holiday Inn Resort Kandooma Maldives

Each villa at Holiday Inn Resort Kandooma Maldives is equipped with a personal safe, large enough for a laptop, and an emergency torch.

Life jackets are provided in each villa for emergencies. Recreational life jackets can be borrowed from the Recreation Centre.

The resort has 24-hour security. Guests are encouraged to keep their villas locked and avoid swimming in the ocean at night as no lifeguard is on duty.

Additional Information About Holiday Inn Resort Kandooma Maldives

A medical clinic is located on-site at Holiday Inn Resort Kandooma Maldives. The clinic operates daily from 9:00 AM to 6:00 PM, with a resident doctor available 24/7 for emergencies.

Complimentary Wi-Fi is available in villas and public areas for up to four devices. Log in using your last name and room number under the ‘Free Wi_’ network.

Smoking is permitted only on villa terraces or in designated outdoor areas. A USD 300 cleaning fee applies for smoking indoors.

A gift shop is located near reception and is open daily from 9:00 AM to 8:00 PM. The shop offers souvenirs, beachwear, and travel essentials.

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